Privacy policy

Effective Date: 2023-08-28

At Happy Testing, we are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

Happy Testing, a Dutch software-as-a-service (SAAS) company, registered under Dutch law, acts as the data controller for the personal data we collect.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1. Personal Identifiers:

  • Name
  • Email address
  • Phone number
  • Company name

2.2. User Account Information:

  • Username
  • Password

2.3. Usage Data:

  • Information about your use of our software and services
  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system

2.4. Payment Information:

  • Billing address
  • Payment card details (collected and processed securely by our payment service provider)

2.5. Communications:

  • Records of your correspondence with us
  • Responses to surveys and feedback requests

3. How We Use Your Personal Data

We process your personal data for the following purposes:

3.1. Service Provision:

  • To provide access to our SAAS software and services
  • To manage your user account
  • To process and fulfill your orders or requests

3.2. Communication:

  • To respond to your inquiries, requests, and support needs
  • To send important notices and updates regarding our software and services
  • To send marketing communications with your consent

3.3. Legal Compliance:

  • To comply with applicable laws and regulations

3.4. Improvement and Analytics:

  • To analyze how you use our software and services to improve our offerings
  • To monitor and protect the security of our software and services

4. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

  • Contractual necessity: To perform our contract with you (e.g., providing our SAAS software).
  • Legitimate interests: To pursue our legitimate interests, such as improving our software and services or conducting marketing with your consent.
  • Compliance with a legal obligation: To comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

  • Service providers: We may share data with third-party service providers who help us operate our business (e.g., hosting providers, payment processors).
  • Legal requirements: We may disclose data if required by law or in response to valid legal requests.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of the transaction.
  • With your consent: We may share your data with third parties if you have given us explicit consent to do so.

6. International Data Transfers

We may transfer and store your personal data outside the European Economic Area (EEA) in countries with different data protection laws. When we do, we will take steps to ensure your data is adequately protected, such as using standard contractual clauses approved by the European Commission.

7. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data. While we strive to protect your data, no online transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Data Rights

You have the following rights under GDPR:

  • Access: You can request access to your personal data.
  • Correction: You can ask us to correct any inaccuracies in your data.
  • Deletion: You can request the deletion of your personal data.
  • Restriction: You can ask us to restrict the processing of your data.
  • Data portability: You can receive your data in a structured, commonly used format.
  • Objection: You can object to the processing of your data.
  • Withdraw consent: If we rely on your consent for processing, you can withdraw it at any time.

To exercise your rights or if you have questions about your data, please contact us at [email protected].

9. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and the date of the latest revision will be indicated at the beginning of the policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Happy TestingNederwaard 6, 2904 SH, Capelle aan den IJssel, Netherlands[email protected]+31 6 38 76 14 09

We are committed to addressing your inquiries and resolving any concerns promptly and effectively.